Frequently Asked Questions

We recommend visiting every 6 months for a routine cleaning and exam. Patients with gum disease, a history of cavities, or other risk factors may benefit from more frequent visits — we'll let you know what's right for you.Are dental X-rays safe?What should I expect at my first visit?Do you offer sedation for anxious patients?How long does a dental implant procedure take?Can you fix a chipped or broken tooth?

Yes. We use digital X-rays that emit up to 90% less radiation than traditional film. They're a critical diagnostic tool that helps us catch problems before they become serious — including decay, bone loss, and impacted teeth.What should I expect at my first visit?Do you offer sedation for anxious patients?How long does a dental implant procedure take?Can you fix a chipped or broken tooth?

Your first visit includes a comprehensive exam, digital X-rays, a professional cleaning, and a personalized treatment plan review. We take time to get to know you and your health goals — plan for about 60–90 minutes.Do you offer sedation for anxious patients?How long does a dental implant procedure take?Can you fix a chipped or broken tooth?

Yes. We offer sedation options including nitrous oxide (laughing gas) and oral sedation to help patients feel calm and comfortable. Let us know about your anxiety when booking and we'll work with you to make your visit stress-free.How long does a dental implant procedure take?Can you fix a chipped or broken tooth?

The implant process typically spans 3–6 months from placement to final crown. After the implant post is surgically placed, healing (osseointegration) takes 3–4 months. The crown is then placed for a fully restored smile. We'll map out your exact timeline at your free consultation.Can you fix a chipped or broken tooth?

Absolutely. Depending on the severity, we can restore chipped or broken teeth with bonding, a porcelain crown, or a veneer. If it's an emergency, call us — we offer same-day emergency appointments.

We are in-network with Aetna, Anthem, Cigna, GEHA, Guardian, Liberty Dental Plan, MetLife, United Concordia, and Humana. We also accept Careington discount plan members. Call us to verify your specific plan before your visit.What does "in-network" mean?Do you accept out-of-network insurance?How do I know what my insurance covers?Will you bill my insurance directly?What if my insurance denies a claim?

In-network means we have a contract with your insurance company to provide care at negotiated rates. This typically results in lower out-of-pocket costs for you. We'll always tell you upfront what your expected share will be.Do you accept out-of-network insurance?How do I know what my insurance covers?Will you bill my insurance directly?What if my insurance denies a claim?

Yes. We're happy to see patients with out-of-network plans as a courtesy provider. We'll submit claims on your behalf and work to maximize your reimbursement, though your out-of-pocket share may be higher than with in-network plans.How do I know what my insurance covers?Will you bill my insurance directly?What if my insurance denies a claim?

We recommend calling the member services number on the back of your insurance card before your visit. You can also ask us to perform a benefits verification — we'll check your coverage and give you a written estimate before any treatment begins.Will you bill my insurance directly?What if my insurance denies a claim?

Yes. We handle all insurance billing and paperwork on your behalf. You are responsible for your estimated patient portion at the time of service, and we'll reconcile any differences once the claim is processed.What if my insurance denies a claim?

We will appeal on your behalf and provide clinical documentation to support your case. If the denial is upheld, we'll work with you to find a payment plan or financing option to cover the balance.

We accept cash, check, Visa, Mastercard, American Express, Discover, FSA, and HSA cards. We also offer third-party financing through Cherry and Sunbit for larger treatment plans.Do you offer payment plans?When is payment due?Can I get a cost estimate before my treatment?Do you offer a discount plan for uninsured patients?Is there a fee for missed or cancelled appointments?

Yes. We partner with Cherry and Sunbit to offer flexible financing with low monthly payments. Most patients are approved in minutes with no hard credit pull for pre-qualification. Ask our team at your visit or visit our Financing page.When is payment due?Can I get a cost estimate before my treatment?Do you offer a discount plan for uninsured patients?Is there a fee for missed or cancelled appointments?

Your estimated patient portion (after insurance) is due at the time of service. We'll always provide a written treatment estimate before proceeding so there are no surprises.Can I get a cost estimate before my treatment?Do you offer a discount plan for uninsured patients?Is there a fee for missed or cancelled appointments?

Yes, always. Before any non-emergency treatment, we provide a detailed written estimate broken down by procedure code, including your expected insurance coverage and patient responsibility. We don't start treatment without your approval.Do you offer a discount plan for uninsured patients?Is there a fee for missed or cancelled appointments?

Yes! Our in-house D3P Dental Discount Plan provides significant savings on most procedures for members — no waiting periods, deductibles, or yearly limits. Visit our D3P Dental Discount Plan page to learn more, or call us for details.Is there a fee for missed or cancelled appointments?

We ask for 48 hours notice for cancellations. Late cancellations or no-shows may be subject to a fee. We understand life happens — please call us as soon as possible if you need to reschedule.